Mr Emergency Plumbing works on a number of different hot water systems, all different brands such as DUX, Aquamax, Rheem, BOSCH, Solahart etc. and all different styles; electric, gas, solar etc. Our plumbers are all employees of Mr Emergency Plumbing and are all fully qualified plumbers, gasfitters and hot water specialists with a number of years behind them. Enabling them to efficiently provide fantastic quality work for our customers.
Late afternoon, one of our call centre staff received a phone call from a customer who had just arrived home from work with a leaking hot water system. The customer had 3 young children who would need to be put to bed shortly after dinner and a bath, but since the hot water system had sprung the leak, the tank was no longer producing hot water. During the booking call, our team managed to shuffle plumbers around in order to get a plumber to this premises within the hour*.
Once on site, our plumber got straight to work in assessing the hot water system issue. Upon assessing the hot water system, the plumber instantly realised that the hot water system was quite aged and may need replacement, if not now then soon.
However, upon further investigation of the matter the plumber realised that the leak was caused from a faulty pressure and temperature relief valve which was an easy enough fix for our hot water specialist. Our plumbers attend site with fully stocked vehicles to enhance the chances of our plumbers providing a same day service for our customers. The plumber was able to replace the problem part to provide our customer with a short term solution.
Not only can our plumbers repair hot water systems, but they also have the capability of supplying and installing a new hot water system, which this particular customer was made aware of for when they were ready to move on from their current hot water system. Mr Emergency Plumbing offers interest free payment plans for those customers who are not financially prepared for a hot water system replacement, which many customers have taken advantage of over the years.
Convenience is a priority for our customer and we always try our best to make your unexpected plumber problems as stress free as possible, so try giving Mr Emergency Plumbing a call on 1300 164 064 to book in for one of our skilled plumbers to attend today!