Job Date: Monday 10th April 2017
On the 10th of April at approximately 5:00pm a member of the Mr Emergency Plumbing bookings team received a call from a new customer to us, after reading fantastic reviews from previous customers online. This new customer advised the friendly operator that a tap in their home would not turn off. Thankfully we had a timeframe of within the hour available, so we organised for one of our fully qualified plumbers to attend by 6:00pm that same day.
The plumber arrived onsite at 5:48 to the Margret Street address in the Brisbane CBD, in a well-stocked Jims Plumbing van ready to start work. After the plumber gave a quick but thorough inception of the job in hand he found the best solution would be to replace the tap. The customer advised us that particular tap was not vital at this point and they were looking to get all the taps replaced in the near future. The plumber capped off the constantly running tap to ensure the customer would not lose any more water. The job took less than 15 minutes to complete, to which the customer opted to pay with a cheque and we were on our way to the next job.