Job date: Friday 2nd June 2017
On Friday 2nd June Mr Emergency Plumbing Swan View received a telephone call from a customer in the local area. The customer lived on Abbott Way and was in desperate need of a plumber. The customer had a blocked toilet and was not able to use the toilet. The customer wanted someone out as soon as possible as it was the only toilet in the house and they needed to be at work by 9:30am.
The dispatch team at Mr Emergency Plumbing were able to shuffle a few things around and fit this customer in between 8:00am – 8:30am that morning. The customer was more than happy we were able to work this around them and also impressed with the speed of the service. The customer booked in for between 8:00am – 8:30am that morning.
At 8:00am the plumber arrived on site at the Swan View property ready to help the customer with their blocked toilet. The plumbers here at Mr Emergency plumbing are all required to carry out a safety check prior to begging work. This is to make sure everything on site is safe for the plumber to continue and safe for everyone on site at the time of work.
Once the safety check was done the plumber then began work. The plumber firstly located the blocked toilet and then started to unblock the toilet from the toilet inspection opening. The blockage was found at the rear gully and it was affecting all drains. The plumber used a hydro jet machine to clear the blockage and the cause of the blockage was unknown. Once all the plumbers work was complete the plumber was then able to move onto his next job a few suburbs over and the customer paid for the plumbers work using th eftpos machine located in all Jims Plumbing vehicles.