Job Date: 19th November 2016
On the 19th of November, a Saturday evening approximately 4:30pm the Mr Emergency Plumbing team received a call from a customer that had a blocked toilet on the third storey of their home. They asked that we attend the next morning so we organized for a plumber to attend between 9am and 12pm the next day, Sunday the 20th of November after taking down a few more of the customer’s details.
Our fully qualified plumber arrived onsite just before 10am on the Sunday morning with a range of different drain clearing tools and equipment ready to face any job. The plumber found the best solution would be to use the hydro jet drain machine, the latest in drain clearing machinery and began work. First our plumber had to remove the 3rd floor toilet to rod the drain from that point all the way down, we unblocked the drain fully with the hydro jet and reinstated the toilet suite. The plumber paper tested the drain after clearing the blockage and everything flowed through with ease again.
After the job was completed our customer service team gave the customer a call to ensure they were happy with the overall service, which they were and would use us again in the future if need be.